Training your team to effectively execute a sale and gain the maximum sale from their customer will overall add to the business success and profit.
Training your employees about the average value of sale, can be done through the education of up-selling and add-on selling.
It is important for the employee to know.
How to up-sell and cross-sell
DON’T get angry.
Anger does not belong in your business leadership kit bag.
DON’T be cold, distant, rude or unfriendly.
Especially in difficult times, employees take cues from their immediate supervisors and need to hear from them. As such, your team will judge you by your action, moods, and behaviours, not by your intent.
DON’T send mixed messages to ...
Finding the time to train all of your staff is hard when you are snowed under and hired someone to relive the pressures but its vital you take the time to train them properly.
Here’s a few reasons why:
Training your team to generate and close a sale will not only help you to make a profit ...
Your small business is growing, the market has a need for the product or service you are selling, and you are bringing in employees to expand your business. What could possibly go wrong? The answer is, a lot, if you do not hire the right person.
One of the differences between businesses that boom and those ...
Motivating employees is one of the greatest challenges that a business owner experiences, here are a few tips that you may find useful.
Firstly, be sure you’re setting a good example of cheerfulness and don’t let your own moods distract employees from their work.
Develop your listening skills, this means using active listening to its fullest potential, ...
Do you consider staff appraisals important? Is it the job that gets pushed to the side as there are way too many other more important tasks needing your attention.
In a busy working environment of meeting deadlines and balancing workloads perhaps the most overlooked benefit to staff is to give an opportunity for our employees and ...
Small business operators can feel outgunned in a market vying for top talent. While big businesses offer name recognition, industry leading salaries and perks, small businesses struggle to compete with limited resources. Where deep pockets and recognition are hard to overcome, there are certain advantages that small businesses have in a quest to recruit top ...
“The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.” Babe Ruth, American Baseball Star.
What you can do + What you want to do = What you will do
There is something very special about a highly performing team.
It’s not just in the fact that their output is significantly higher than other teams, their error rate is lower and their productivity rate is on or better than target.
What is most significant is that they seem to have an uncanny sense of what is going ...
Being a boss isn’t always an easy task.
As a person managing multiple employees, you are forced to deal with a wide variety of personalities. Furthermore, at the end of the day, you are the one responsible for the productivity of your team.
If you are having problems motivating your employees, you may be able to produce ...